Travel & Tourism Support Agent
Enhance traveler experiences with AI-powered support for bookings, itinerary changes, and travel information
Hi, I need help changing my flight booking for reservation #ABC123.
Certainly! I can help with that. Could you please confirm the new dates you'd like to travel?
I'd like to change it to next Friday, the 15th, same time.
Okay, I see availability for the 15th. There is a change fee of $50 and a fare difference of $25. The total cost to change is $75. Would you like to proceed?
Yes, please proceed. Can you also recommend a hotel near the airport?
Alright, I've updated your booking to the 15th. You'll receive a confirmation email shortly. For hotels near the airport, I recommend the Airport Marriott or the Hilton Garden Inn. Both offer shuttle services. Do you need help booking?
The Challenge
Travel agencies and tourism operators handle frequent booking requests, itinerary changes, and traveler inquiries. Manual support can lead to delays and inconsistent information during critical travel times.
Our Solution
Our AI travel support agent assists with booking flights and hotels, manages itinerary changes, and provides real-time travel information and recommendations. It integrates with GDS and booking platforms.
Implementation
We integrate with your booking systems and travel databases, train the AI on your specific services and travel policies, and deploy automated traveler support while ensuring human agents handle complex travel emergencies or personalized planning.
Key Results
- 24/7 travel assistance
- Booking modification support
- Travel information updates
- Itinerary management